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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Chang

July 6, 2024

5  out of  5 rating by Anna Chang
"Mike is always there when we need to add or make adjustments to our policies. We're so glad we made the switch. Can honestly say we have no regrets! Recently Barrett helped us and was great! Thanks Mike & your staff for taking good care of us!"
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will barrow

July 5, 2024

5  out of  5 rating by will barrow
"Mike and his staff are amazing! Their office is easy to get to in San Luis Obipso and has plenty of parking. They’ve been able to help with our car insurance as well as life insurance."
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Victoria Kromhout

June 26, 2024

5  out of  5 rating by Victoria Kromhout
"Mike Smith and his team at State Farm in San Luis Obispo are always available to assist our family with all our insurance needs. With 3 busy young drivers, we've had many incidents that need attention. Mike and his team always strive to get us the best rates and are prompt at replying to our calls. We highly recommend them and are grateful for the support they offer our family."
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Nathan Whitacre

June 15, 2024

5  out of  5 rating by Nathan Whitacre
"Mike Smith provided a very affordable life insurance policy from a company that is well known to stand behind their products. He was friendly, knowledgeable and professional throughout the whole process. It puts my mind at ease knowing that I have an excellent term life insurance policy from an agent I trust. I would highly recommend him for anyone looking for a life insurance policy."
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Bryce Murray

March 25, 2024

5  out of  5 rating by Bryce Murray
"All these people are my favorite super friendly super amazing I love State farm so much. Thank you everybody I can name a couple people mike, rochelle, victoria, I wish I knew the other people but those are the recent people that normally answer but thank you guys so much you guys always go above and beyond"
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barbara sears

November 10, 2023

5  out of  5 rating by barbara sears
"Thank you Mike for having such a professional staff, I am glad I switched my account to your office. Thank you Rochelle for always being so kind and helpful on the phone. I feel that this office has my best interest and does not try to sell me something that I don't need. Thank you for all your help."
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Miranda Y.

October 30, 2023

5  out of  5 rating by Miranda Y.
"I switched from another state farm agency to Mike, and I am SO GLAD that I did! Mike and his associate Rochelle helped me fix the mess my previous agency created and they are so competent, kind, and patient. If you are looking for a State Farm agent, look no further! When you call Mike's office, you can always expect that someone would answer your call and tries their best to help you (unlike my previous agent). I didn't know there could be such a service difference among state farm agents, but go Mike and Rochelle!"
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Chris Key

October 20, 2023

5  out of  5 rating by Chris Key
"Very helpful, Rochelle was the best. Excellent follow up after my car accident. Rare to get that kind of customer service these days."
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Timothy Schell

September 29, 2023

5  out of  5 rating by Timothy Schell
"Been with Mike since I moved to the area about a year ago. Great office! Very helpful and polite staff! Saved me lots of money and I am so glad I called them when I moved here! I don’t usually write reviews but they’re worth it! Thanks again for everything!"
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A C

September 12, 2023

5  out of  5 rating by A C
"We were referred to Mike in May 2023 by our prior insurance agent (an independent broker who did not have a company willing to insure a home we were purchasing in Atascadero). Thankfully, State Farm was still writing homeowners's policies in CA at that time, and Mike was friendly and knowledgeable and great to work with. He's an excellent communicator: responsive, thorough, and patient. I can recommend him whole-heartedly and hope we can continue to do business with him. (I have had limited contact with his staff, but they seem really knowledgeable and responsive too.)"
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Garo Gagliano

July 28, 2023

5  out of  5 rating by Garo Gagliano
"This State Farm office helped me with my Auto Insurance needs at a time when other agencies were raking me me over the coals. They provided a great policy at a really good price, and the entire process of coming onboard with them was simplified, efficient, and easy, and replete with excellent service the whole way. The agent/representative who has handled my policy (Barrett Pepe) has been absolutely superb in assisting me with every aspect of my needs every step of the way, and I am really grateful You won't go wrong with this State Farm office. They are the best! Thanks Barret, and Mike Smith State Farm!"
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Denise Allen

June 30, 2023

5  out of  5 rating by Denise Allen
"They went the extra mile to help me get home coverage. The communication in this office is excellent!! Thanks"
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Vanessa Rodriguez

March 29, 2023

5  out of  5 rating by Vanessa Rodriguez
"They are so helpful when it comes to answering questions and always have the most positive attitudes! They are always on your side which I love!"
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Chris Kamalski

January 5, 2023

5  out of  5 rating by Chris Kamalski
"Mike Smith and the entire State Farm team on Johnson Ave. in SLO are hands-down (by a wide margin) the best insurance team I have ever met. I had the privilege of spending 2 full days with them the week before Christmas 2022, training and dialoguing in the Gallup CliftonStrengths Full 34 assessment, and overall team development. Micah, Yvette, Rochelle, and Alex are professional, empathetic, intelligent, and deeply committed to your family or business's actual needs, not their own bottom line. Their commitment to a relational-first, listening-centric approach to insurance, over a lifetime, stands out to me as markably human, incredibly helpful, and highly competitive in terms of your own coverage and monthly rates. If I lived in SLO (I am from California, but live in South Africa), I would without hesitation walk through their door and hand them all the business I could. I trust them implicitly, and you should as well! Chris Kamalski Gallup Certified Strengths Coach Director, Restore Voice"
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JP Hansen

December 19, 2022

5  out of  5 rating by JP Hansen
"I had an issue with my coverage at Geico, explained the issue to Mike, and he was able to help me out! Super easy process, super glad I went with Mike!"
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Inge Indraman

December 18, 2022

5  out of  5 rating by Inge Indraman
"Mike has been an amazing help- he gets the job done fast and right. Not only that he's very knowledgeable, he's genuinely nice and warm during our conversation. I've spent many, many hours researching about auto insurance and trying to get quotes to no avail, but Mike gets all that and more done quicker than you can say "State Farm Insurance"!"
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Ken Koyama

October 15, 2022

5  out of  5 rating by Ken Koyama
"My experience at State Farm was beautifully handled by Alex Dieguez! He explained everything in a concise way and took care of all the necessary work. Would highly recommend working these very friendly people :)"
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William Woon

October 14, 2022

5  out of  5 rating by William Woon
"Recently, I have spoken with Alex, and I was amazed by not only the extraordinary professionalism, but how genuine he was in helping me to his fullest potential. This State Farm is superb in all areas."
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Grace Fredette

October 14, 2022

5  out of  5 rating by Grace Fredette
"Alex is the man! He was so helpful and kind. I’m so appreciative of his hard work."
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Jazlyn Dieguez

October 14, 2022

5  out of  5 rating by Jazlyn Dieguez
"Great service and very reliable! I received a quote for my renter's insurance very quickly! I definitely recommend"
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Christopher Fong

September 29, 2022

5  out of  5 rating by Christopher Fong
"Working with Alex was a breeze. It was my first time buying insurance, and he explained everything in a way that I could understand and told me the pros and cons of every plan. I would definitely go back to him for future insurance policies too."
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Jessica Domingo

September 29, 2022

5  out of  5 rating by Jessica Domingo
"This office has been one of the most consistent offices I have ever been to. Mike was a pleasure to speak with and he made sure that Alex would have me taken care of. I think their service is great enough for me to post this on google!"
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Ethan D

September 29, 2022

5  out of  5 rating by Ethan D
"Alex's service was just enough for me. He was positive and kept it very real with me when I asked him to be. If you need something done ask him! He wont wait any longer than a day to get back to you about something."
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Natalie Moresco

September 29, 2022

5  out of  5 rating by Natalie Moresco
"I was really impressed with Alex's sense of urgency to help me. It was just great. He left me feeling better about my situation and helped me not worry because he called me back within minutes. I've had nothing but great experiences with State Farm."
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Beatrice Martinez

July 4, 2022

5  out of  5 rating by Beatrice Martinez
"Mike and his team are always willing to help. They are very knowledgeable and always go the extra mile to find the best policy options. I would highly recommend this office."