Reviews

"Victoria Pollock was very knowledgeable about insurance . I really appreciate that she was so friendly and kind and went over everything very professional."

"Victoria was very good at explaining My policy issues, and easy to talk to."

"Victoria is very helpful and sincere
She was very knowledgeable to help me to get insurance asap"

"Dominic was wonderful. He explained every so clearly that I understood everything. He was and is a pleasure to speak with."

"My experience with Dominique was exceptional. He very quickly found answers to all of my detailed questions and had great patience with me and my near-deaf self. You are GREATLY appreciated Dominique!"

"For over 20 years, State Farm agents have provided my family with excellent advice and insurance that meets our needs. Their responsiveness and knowledge is impressive."

"I recently had the most beautiful experience with Victoria at State Farm. Excellent professional and friendly people relations. She worked hard with me for the best coverage for my auto/renters needs with unbelievable rates. Thank you Victoria at State Farm you’re the best!"

"Nice people and great atmosphere"

"Excellent experience getting re-established with State Farm, as I am moving from Washington to California!
Barrett Pepe helped me out, and as a gal on a budget, I sincerely appreciated his efforts in getting me covered in a supremely cost-effective way. Loyalty at State Farm truly pays off. I was able to carry over my loyalty discount across state lines - score. So much gratitude for this seamless, easy process. You guys have a customer for life!"

"Many thanks to Victoria for fast, professional service in managing changes to our liability policies. She represents the business very well!"

"Everyone I have had contact with at Mike Smith State Farm Ins.has been welcoming and helpful. I especially appreciate working with Victoria Pollock, who has helped me with my auto and homeowner's insurance policies. She makes sure that my plans are suited to my needs, and is aways willing to go over the details with me and answer all my questions."

"Victoria Pollock has been very friendly and professional and has really helped us to update all of our home and vehicles coverages."

"I’ve been a State Farm customer for over 10 years, and working with Victoria Pollock in Mike Smith’s office has been nothing short of outstanding. Victoria has helped me with multiple policies over the years, including homeowners insurance, life insurance, and most recently my auto insurance. She was even able to save me $500 a year by bundling my homeowners and auto policies.
Victoria is incredibly responsive, knowledgeable, and friendly, and she always goes out of her way to answer every question I have about my coverage. She takes the time to explain my options and makes sure I feel confident in my coverage. It’s rare to find someone who consistently provides this level of service year after year. I highly recommend Victoria and Mike Smith’s State Farm office for any insurance needs in San Luis Obispo.
Joseph Bloom
Los Osos , CA"

"Victoria was great. She spent a lot of time with me explaining the different plans and options. She has a great personality and patience. I will recommend her to anybody that I know that needs insurance. You are lucky to have her on your team"

"From 1 agent to another and what a difference! Within a week of transferring our business to Mike's office we had the pleasure of undergoing a review of our coverage with Mike. All the items were discussed and explained. Mike is genuinely concerned that we get the coverage that best suited us."

"Micah Covert who works in this branch, helped me insure my fiance's wedding ring. He made the process very easy and and did most of the hard stuff for us. I can now sleep easy at night knowing her ring has complete coverage whether being lost or damaged. He even got me a small rebate when he recognized I overpaid the first month. Thanks Micah and State Farm!"

"Wonderful experience with Heather White at Mike Smith's State Farm Office. She was able to provide several insurance scenarios that helped me decide on the type of coverage that best fit our needs."

"I worked with agent Victoria Pollock, her compassion, reassurance and highly detailed knowledge put me at ease. So grateful for her!

“When my parents passed away, the hardest part wasn’t the grief — it was realizing nothing had been prepared.”

I was completely unprepared — and unfortunately, so were they. As a single mother at the time, trying to handle burial costs and leftover bills while grieving was incredibly overwhelming.

Life insurance would have taken that burden off my shoulders.

For such a small monthly cost, it can give your family something priceless: peace of mind. None of us know how long we have, but we can make sure the people we love are protected.

After years of being in survival mode raising my kids, I finally took the step to set something up. Victoria Pollock answers every question with patience, clarity and full transparency. So grateful to have finally put this in place!"

"My agent was Victoria and she was more than helpful. Went way out of her way to answer my questions. Had the answers worked with me on scheduling was very patient didn’t hound me an exceptional person and agent."

"Victoria at State Farm was wonderful to work with. She explained my life insurance options clearly, answered all my questions, and made the process simple and stress-free. Highly recommend her!"

"I spoke with Victoria today regarding updating our car insurance. We covered a lot of information which she explained thoroughly and concisely. She helped me adjust our coverage to meet our current needs and I couldn’t be happier. She also followed up by phone which was much appreciated because not all agents take the time to do this. I’m very satisfied."

"Looking at making some changes to my insurance policies and Victoria was so helpful and patient, great friendly customer service."

"I bought a used car to replace my older car and was driving by the State Farm office on my way home, so decided to stop in and get the insurance taken care of. Victoria was the only one there and she helped me out, answered all my questions, was very pleasant, even laughed at my jokes, and I was done in about 10 Great customer service."

"I’ve been a member with State Farm Insurance for over 25 years. Shari Robashotti was my original agent before Mike Smith took it over. Victoria is my agent and she has gone above and beyond helping me with any and all issues and needs! I highly recommend them! 4 star review"

"Victoria at Mike Smith Agency has been such a sweetheart at helping me choose bundles for car and home insurance. She is always willing to hop on phone calls and do follow-ups to make sure everything runs smoothly. She gets things processed quickly and alway willing to listen to your needs! Definitely would recommend her to everyone."